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Licensing and pricing FAQ
What is a subscription license?
A subscription license enables usage of Pro Multitouch Designer over a specific period of time. Think of it as a rental model for Designer. At the conclusion of the purchased time period, Designer cease to operate unless an additional payment has been collected.
How does subscription renewal work?
Subscription customers are automatically rebilled – via credit card – at the end of each purchased time period. Automated subscription renewal can be stopped at any time using the My Licenses section of our online Account Management website. When auto-renewal is stopped, customers will not be charged for the next period and will continue to be able to use Designer until the end of the current period. Early termination is not subject to any refund for the current period.
Each subscription and subscription renewal – once payment has been collected – requires Internet-mediated activation (phone activation is not available) no more than five days after the beginning of a new period After that five day period, in the absence of Internet-mediated activation, subscriptions will cease to work. To reactivate these licenses, you must establish an Internet connection on each hosting PC. If you plan to use Subscription-based licenses in an environment without Internet access, make sure those licenses will not expire while offline. Alternatively, consider the use of Perpetual licenses as they never expire.
